Accessibility on our website

Our commitment to you

 

Moneycorp wants all our website visitors, users of Moneycorp Online, and other digital channels to find our services useful, convenient, and have a positive experience. With this in mind, we have undertaken a significant effort to ensure that the website and other services is usable and accessible to all who use them, including those that use assistive technology. 

 

We strive to meet the globally recognized accessibility standards set out by the World Wide Web Consortium (W3C), specifically Web Content Accessibility Guidelines 2.1 Level A and AA Success Criteria. By way of example, our website can be navigated using only a keyboard, we adhere to a color palette to help optimize readability, and our content is designed to be clear, concise and as jargon free as possible. Additionally, we aim to ensure that our website, Moneycorp Online and other digital channels are all compatible with screen readers and other assistive technology.

Optimize your experience

Optimize your experience

For the best experience, please keep your technology up to date by using the latest version of your web browser and assistive technology. 

TTY/IP Relay Information

 

United States

U.S. consumers who are deaf, hard-of-hearing, deaf-blind and/or speech disabled who use text telephones (TTY, VCO, HCO, or STS) that wish to contact Moneycorp by telephone may dial 7-1-1 or 1-800-848-0298. 

U.S. customers who wish to use the Internet Protocol Relay (IP Relay) may use this link: https://www.tmobileaccess.com/services/iprelayinfo  

Canada

TTY relay service is offered to all home phone subscribers in Canada. In a TTY relay service call, a person with a hearing or speech disability uses a TTY and dials 7-1-1 or 1-800-855-0511 to reach a relay operator. 

Le service de relais ATS est offert à tous les abonnés de téléphonie résidentielle au Canada. Lors d'un appel de service de relais ATS, une personne ayant une déficience auditive ou un trouble de la parole utilise un ATS et compose le 7-1-1 ou le 1-800-855-0511 pour joindre un opérateur de relais. 

IP relay service is offered to all subscribers of home or mobile phone service in Canada. To use the IP relay service, a customer may log onto their IP relay provider’s web portal or the toll-free number provided by their IP relay service provider.  

Le service de relais IP est offert à tous les abonnés du service de téléphonie résidentielle ou mobile au Canada. Pour utiliser le service de relais IP, un client peut se connecter au portail Web de son fournisseur de relais IP ou au numéro gratuit fourni par son fournisseur de services de relais IP.

Contact us

If you would like to send us feedback about accessibility at Moneycorp, you can send us an email. Please remember not to include your account or personal information.

Family under an umbrella

Security Zone

At Moneycorp we are committed to ensuring you are able to conduct your financial transactions safely and with absolute confidence.

Learn more