Moneycorp celebrates double distinction by winning Feefo’s 10 Years of Excellence Award 2024 and Platinum Trusted Service Award 2024
Moneycorp is delighted to announce that it has won Feefo’s highest award in customer service – the 10 Years of Excellence Award.
Press Release:
3 minute readPROVIDENCE JANUARY 23, 2024
Moneycorp is delighted to announce that it has won Feefo’s highest award in customer service – the 10 Years of Excellence Award. Moneycorp is one of the first Feefo clients to be independently recognised as providing a decade of consistently best-in-class customer service. Moneycorp is also celebrating its fourth consecutive win of Feefo’s Platinum Trusted Service Award, testament to another year of delivery of a world-class customer experience.
A host of Feefo clients will receive a Trusted Service Award, but only a small handful will be recognised alongside Moneycorp with the honour of the 10 Years of Excellence award.
Feefo established the Trusted Service Awards in 2014 to recognise brands that receive exceptional feedback from their customers. The awards are a true reflection of a business’s dedication to providing outstanding customer service and are based on verified reviews and feedback from real customers.
Working with over 6,500 brands, Feefo is the world's largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.
Velizar Tarashev, Group CEO of Moneycorp commented:
“We’re thrilled to receive Feefo’s 10 Years of Excellence Award and our fourth Platinum Trusted Service Award. It reflects our unwavering commitment to client satisfaction and is testament to the hard work and dedication of our colleagues. We look forward to continuing to provide our clients with exceptional service in 2024 and beyond.”
Congratulating Moneycorp, Tony Wheble, CEO at Feefo said:
“ We are delighted to showcase Feefo’s clients who continue to go above and beyond for each and every customer. Huge congratulations go to Moneycorp for winning the 10 Years of Excellence Award, a recognition of their consistently excellent customer service and their determination to put customers at the very heart of their business. We look forward to seeing them continue to go from strength-to-strength.”
ENDS
About Feefo
Feefo is a leading global customer reviews and insights platform on a mission to empower its clients to fully understand how their customers experience their product or service.
The Feefo suite of software, combined with its technical solutions expertise, enables its clients to gain a deeper understanding of customer sentiment, behaviour and intent, empowering them with insights to make better business decisions and improve their return on investment. With 96% of customers relying on reviews to purchase, Feefo also creates trust between consumers and businesses by adopting a unique approach to only collect verified reviews from real people.
Please visit: www.feefo.com
About Moneycorp
Moneycorp is a world-leading cross-border (XB) payments business with banking licences and operations across the entire value chain of the international payments and foreign exchange industry. With over 40 years of market experience and industry knowledge, at the heart of our culture is strong relationships and trust. Our mission is to reduce friction and help clients navigate the complex global payments market.
Please visit: www.moneycorp.com
